What Information We Hold and Why
We collect the details you give us when you register — your name, email address, contact number and date of birth. When you fund your account or withdraw, we log the payment method used, whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX,
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along with the transaction reference and amount. We do not store your full e-wallet PIN or banking password at any point. Device identifiers and session data are recorded automatically to detect unusual login activity and protect your account from unauthorised access. If you contact our support
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team, we keep a record of that conversation so we can follow up correctly. We may share data with payment processors and fraud-screening services strictly to complete your transactions — never to third-party marketers. Your data is held for as long as your account remains active
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and for the period required by applicable law after closure. Use of this platform and availability of services depend on local law and are accessible only where local law permits. You have the right to request a copy of your data, ask us to correct inaccuracies,
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or request deletion — see the contact section below for how to reach us.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.